Intake agent
Reads crew orders, shipment requests and requisitions from email, PDF or Excel, and turns them into a clean order with vessel, port, dates and items.
Crew, cargo and supplyAtlas Onboard is a new-generation shipping services company. Every crew change, shipment and supply order runs through our AI platform, automated from the first email to the final statement, with our 24/7 desk on every exception.
Our AI platform runs the routine work of every order, from reading the request to the final statement, and our people take every exception. That is how we keep prices fixed and replies fast.
How our AI worksEach agent does one job very well and hands over to the next. Together they take an order from the first email to the final statement without anyone retyping, chasing or reconciling.
Reads crew orders, shipment requests and requisitions from email, PDF or Excel, and turns them into a clean order with vessel, port, dates and items.
Crew, cargo and supplyAsks vetted suppliers, carriers and port agents for prices at the same time and compares every answer on total delivered cost.
Supply and cargoCompares routes, connections and marine or standard fares for every seafarer, and groups crew travelling to the same port.
CrewChecks visa, OKTB and port rules by nationality, and prepares export, import and ships-spares-in-transit paperwork.
Crew and cargoFollows flights, shipments and vessel ETAs around the clock and alerts our desk the moment something changes.
All departmentsDraws each order from your prepaid balance and builds one monthly statement, every line tied to vessel, order and reference.
All departmentsMost of the time and cost in ship services goes into reading, retyping, chasing and reconciling. That is exactly the work our AI agents take over.

Our team comes from ship management, operations and shipping finance. AI gives them speed; their judgement decides what happens to your crew and your cargo.
No ticket is issued, no part is ordered and no shipment is collected until you approve it.
Delays, ETA changes, port restrictions and unusual requests go straight to our 24/7 desk.
Call, email or WhatsApp the desk at any hour. You never talk to a chatbot when you need a decision.
Crew lists, passports, supplier prices and vessel schedules are sensitive. We treat them that way.
Your data is processed to deliver your orders and is never sold or shared with other clients.
Crewing, purchasing and finance users each see what they need, company by company.
Personal data of seafarers and contacts is handled under UK and EU data protection law.
Every quote, approval and change is recorded with time and user, ready for audits and vetting.
Book one department or all three. Everything going to the same vessel is planned together, delivered on the same launch and listed on one monthly statement.

Door to deck and deck to door, one fixed price per seafarer on every route.
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Courier, air or sea, cleared at both ends, at fixed prices by weight. 15% off when spares travel with a crew change.
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One fixed daily rate for provisions, and spare parts flagged 60 to 90 days before they are due.
ExploreSomething not covered here? Our desk answers at any hour.
Message the deskAI agents do the routine work of every order: reading requests, collecting and comparing quotes, planning travel, preparing documents, tracking and billing. Our people review the results, handle exceptions and stay in contact with you.
Our AI platform is built to process more than 4,000 quotes and orders a day, and our courier and forwarding network has capacity for 1,000,000 shipments a year. Volume never slows down a single order.
No. Keep sending orders by email in the format you use today. Exports from your maintenance or purchasing system are welcome but not required. The client portal comes next, with logins for each company.
No. AI prepares proposals; tickets, orders and pickups are confirmed only after your written approval and a check by our desk.
Automation removes most of the manual work behind each order, and pooled buying across all our clients lowers what we pay for travel, freight and supplies. Both savings go into fixed prices that stay the same for the whole agreement.
Your data is used to deliver your orders. It is not sold, not shared with other clients and not used to train public AI models.
Send one crew change, one shipment or one requisition, and see the difference in speed and price.